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NYLONGERIE.COM TERMS AND CONDITIONS
Welcome to Nylongerie!
1 Scope and provider
(1) The General Terms and Conditions (hereinafter referred to as “Terms and Conditions”) govern the sale of products by Nylongerie.com (hereinafter referred to as Provider) to you, in the version valid at the time of the order.
(2) Differing terms and conditions of the customer will be rejected.
(3) Please read these terms and conditions carefully before placing an order with Nylongerie.com. By placing an order with Nylongerie.com, you agree to the application of these Terms and Conditions of Sale to your order.
(4) At Nylongerie.com we offer the sale of the following products: garments, toys, shoes
2 Conclusion of the contract
(1) Contracts on this portal can only be concluded in English.
(2) The offers are aimed exclusively at end customers with an invoice and delivery address in:
Europe. For individual bulky items, the possible delivery addresses and delivery location may be limited; the restriction is stated in the respective list price.
(3) The customer must be 18 years of age or older.
(4) The presentation of the goods in the online shop does not constitute a legally effective offer. By presenting the goods, the customer is simply invited to make an offer.
(5) Your order represents an offer to Nylongerie.com to conclude a purchase contract. The customer submits a binding offer when he has gone through the online ordering process by entering the information required there and in the last ordering step clicks the "order with payment" button. clicked.
(6) The purchase contract between the provider and the customer is only concluded through a declaration of acceptance by the provider. This takes place on the earlier of the two dates, either by sending the goods or by sending a shipping confirmation by email. Please note that confirmation of receipt of your order does not constitute a declaration of acceptance in the sense mentioned above.
(7) The effectiveness of contracts for quantities larger than normal household quantities as well as the commercial resale of the purchased item requires express confirmation from the provider. This applies both to the number of products ordered within one order and to placing multiple orders for the same product, where the individual orders contain a standard household quantity.
(8) Your orders will be saved by us after the contract has been concluded. If you lose your order documents, please contact us by email or telephone. We will send you a copy of the order details.
(9) You agree to receive invoices electronically. Electronic invoices will be made available to you by email or in the customer account on the website. We will inform you in the shipping confirmation for each delivery whether an electronic invoice is available. For more information about electronic invoices, visit our website.
3 Prices and shipping costs
(1) Our prices include the applicable statutory VAT and do not include flat-rate shipping costs or shipping surcharges. The shipping surcharges vary depending on the delivery method and the nature of the item.
(2) Despite our best efforts, a small number of the products in our catalog may be mispriced. We verify prices when we process your order and before charging payment. If a product is mispriced and the correct price is higher than the price on the website, we will contact you before dispatching the goods to ask you whether you would like to purchase the product at the correct price or cancel the order . If a product's correct price is lower than our stated price, we will charge the lower amount and ship the product to you.
(3) The prices at the time of the order apply. If list prices are available, the list prices valid at the time of the order apply.
4 Delivery and Cancellation
(1) Unless otherwise agreed, delivery will be made to the delivery address specified by the customer. On the website you will find information about the availability of products sold by Anton+Antonia (e.g. on the respective product detail page). We would like to point out that all information regarding the availability, shipping or delivery of a product is only estimated information and approximate guidelines. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly stated as a binding date in the shipping options for the respective product.
(2) If Nylongerie.com is yours during processingIf your order determines that the products you ordered are not available, you will be informed separately by email or by message in your customer account. The legal rights of the customer remain unaffected.
(3) If delivery to the customer is not possible because the delivered goods do not fit through the customer's entrance door, front door or staircase or because the customer cannot be found at the delivery address specified by him, even though the delivery time is reasonable for the customer If the deadline has been announced, the purchaser will bear the costs for the unsuccessful delivery.
(4) Delivery depends on the customer's payment method. In the case of advance payment, delivery takes place after the payment order has been issued to the transferring credit institution. If you pay by Paypal, credit card, gift card, direct debit, instant transfer or invoice, delivery will take place after the contract is concluded.
(5) If your order is shipped in more than one package, you may receive a separate shipping confirmation for each package. In this case, a separate purchase contract will be concluded between us for each shipping confirmation for the products listed in the respective shipping confirmation. The contractual partner is FastFwd Partners GmbH. Regardless of your right of cancellation, you can cancel your order for a product free of charge at any time before you receive the associated shipping confirmation.
5 Customs
(1) If you order products from Nylongerie.com for delivery outside the European Union, you may be subject to import duties and taxes, which are levied once the package reaches the designated destination. Any additional customs clearance charges must be borne by you; we have no influence on these fees. Customs regulations vary greatly from country to country, so you should contact your local customs office for further information.
(2) Furthermore, please note that when ordering from Nylongerie.com you are considered the importer and must comply with all laws and regulations of the country in which you receive the products. Protecting your data is important to us and we would like to make our international customers aware that cross-border shipments are subject to opening and inspection by customs authorities. For more information please read our customs information.
6 Payment
(1) The customer can pay for the goods using the following payment methods:
-Paypal
- Credit card
- Gift card
- Direct debit:
In the event of a return debit for which the purchaser is responsible, Nylongerie.com will charge a flat-rate compensation of €7 (seven euros). The customer can prove that no damage occurred at all or that it was significantly lower than the flat rate. The above regulations apply accordingly to payments of the purchase price of goods sold by third-party providers.
- Instant bank transfer
- On Bill
Payment by invoice is only possible for consumers aged 18 and over. The delivery address, house address and billing address must be identical and be in the following countries:
Payment by invoice is not possible for services that are transmitted online (e.g. software for download) or for the purchase of gift cards. The amount invoiced become due within receiving the bill. FastFwd Partners GmbH reserves the right not to offer certain payment methods in individual cases.
When paying by invoice, a one-off fee of €1 (one euro) including the applicable VAT per delivery will be charged in addition to any shipping costs that may arise for complete shipping. The customer will always be informed separately before the contract is concluded whether this fee applies.
If the invoice amount is not paid on the due date for reasons for which the purchaser is responsible, Nylongerie.com will charge a flat-rate compensation of €20 (twenty euros). The customer can prove that no damage occurred at all or that it was significantly lower than the flat rate.
When paying on account or in other cases where there is a legitimate reason, Nylongerie.com checks and evaluates the customer's data.
- Payment in advance
(2) Certain payment methods can be excluded by the provider in individual cases.
(3) The customer is not permitted to pay for the goods by sending cash or checks.
(4) If the customer chooses an online payment method, the customer thereby authorizes the provider to collect the amounts due at the time of the order.
(5) If the provider offers payment in advance and the customer chooses this payment method, the customer must transfer the invoice amount to the provider's account within five calendar days of receipt of the order.